Main Duties:

The Customer Service Sales Administrator is responsible for managing customer liaison on orders and deliveries from placement through to invoicing ensuring an excellent standard of service and outstanding customer focus. The role involves receiving and processing orders efficiently, troubleshooting delivery issues, and investigating and resolving customer complaints in a timely manner. In addition, the position requires handling sales calls and enquiries, both reactively and proactively, preparing quotations and orders within the company’s business systems, and pricing contracts in line with company policy.

Standard Hours of Work:

This is a full-time maternity cover position (42.5 hours per week).

Necessary Skills, Qualifications, and Experience:

•  Strong IT skills
•  Good communication
• Flexibility to undertake a range of tasks
• Ambitious and results driven
• Customer focused
• Good organisational and time management skills
• Team player and flexible ‘can do’ attitude

Our Benefits

• Career Progression
• Additional Holidays with holiday trading options
• Active Leisure Membership Scheme
• Free Parking
• Simply Health Medical Cover
• Company Rewards Scheme
• Personal Development Opportunities